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Chatbot development and setup

Chatbot development and setup helps automate customer conversations and business processes through Telegram, WhatsApp and other messaging channels. ABS Marketing develops, integrates and configures chatbots for the tasks you need them to perform.

We agree on the development scope and price so you can plan the budget without hidden charges. The service covers a working chatbot configured to support customer communication and your business processes.

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Chatbot Development and Setup

Marketing tools
for your business

Does your marketing feel stuck?

I’m unsure what marketing terms mean or how to assess an agency’s proposal.
I don’t know which marketing services my business needs.
Our competitors are winning customers. What should we change?
We don’t have the time or resources to manage marketing ourselves.
We need a fresh perspective and new ideas.
Enquiries and orders are inconsistent.
We’ve tried doing marketing ourselves, but progress has been slow.
It’s hard to keep up with changes in marketing.
I want to grow my business, but I’m not sure where to invest.
We need help understanding the rules that apply to our marketing.

WE WILL FREE YOU FROM MARKETING PUZZLES

I’m unsure what marketing terms mean or how to assess an agency’s proposal.
I don’t know which marketing services my business needs.
We don’t have the time or resources to manage marketing ourselves.
Enquiries and orders are inconsistent.
It’s hard to keep up with changes in marketing.
We need help understanding the rules that apply to our marketing.
I want to grow my business, but I’m not sure where to invest.
We’ve tried doing marketing ourselves, but progress has been slow.
We need a fresh perspective and new ideas.
Our competitors are winning customers. What should we change?
Marketing services

What is a chatbot?

A chatbot is software that communicates with users through a text conversation. It can answer common questions, provide guidance and accept orders, including outside normal working hours.

Chatbots may use artificial intelligence, machine learning and natural language processing to interpret messages and produce relevant responses. We configure and improve these capabilities through training, testing and review.

Chatbots supplement existing customer communication channels by handling routine interactions. This can improve access to information and give staff more time for questions that need personal attention.
Social media management

Benefits for your business

Round-the-clock customer service

Chatbots can provide automated service 24/7, helping customers find support or place orders outside your team's working hours. We configure the conversations around the requests the bot needs to handle.

Customer service costs

A chatbot can handle routine requests and several conversations at once, freeing staff to focus on more involved enquiries. We use automation to help manage the time and resources spent on customer service.

More useful customer conversations

A chatbot can provide relevant answers based on the user's question and the conversation context. We design these interactions to make information easier to find and support a clear, useful customer experience.

Useful customer insights

Chatbot conversations can provide useful information about customers' questions, preferences and needs. We use these insights to help improve the service and the business processes behind it.

Supporting conversions

Responses tailored to your audience help people find relevant information and move through the purchase process. We design the chatbot's conversations to support engagement, enquiries and sales.

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Chatbots for more efficient customer service

A chatbot can extend customer service, organize common conversations and reduce repetitive work. ABS Marketing develops and configures bots around these practical needs.

  • Automated customer service outside office hours
  • Less repetitive customer service work
  • Clearer communication and useful customer interactions
  • Conversation insights to help improve your business

We develop chatbot conversations and integrations that support your customer service team and give users a practical way to get information or complete routine tasks.

Telegram chatbot services

Our Telegram chatbot service covers requirements analysis, development, launch and support. The work can include the following:

  • Chatbot development cost We calculate Telegram chatbot development costs for the agreed conversation scenarios and functionality, so you can plan your budget.

  • Telegram chatbot setup pricing The price covers the agreed programming, conversation setup and integration with your business systems.

Chatbot development and setup: our process

We develop and configure a chatbot around your business needs through the following stages:
We study your business objectives, products or services, and customers’ needs. This helps us define useful conversation scenarios and choose appropriate ways for the chatbot to communicate with users.
We write the conversation scenarios and supporting content. This includes answers to common questions, ways to transfer a conversation to a human agent, and interactions that help users reach the information or service they need.
We develop chatbots for Telegram, WhatsApp or your website using suitable tools such as BotFather, Dialogflow and ManyChat. The work includes configuring conversations and features, connecting your CRM where required, and automating the agreed business tasks.
Where needed, we integrate the chatbot with your existing CRM, ERP and other business systems. This gives it access to the relevant product, customer and order information needed for more useful, personalized responses.
For an AI chatbot, we configure how it interprets the conversation and adapts its responses. We train and test it with realistic customer scenarios, then refine its responses for clear, natural communication.
Before launch, we test the chatbot’s responses, conversation paths, functionality and stability. We resolve identified issues and check that the agreed scenarios work before making it available to customers.
After launch, we provide 24/7 technical support and make the required updates and improvements. We review interactions and user feedback, then refine the chatbot’s functionality to match your customers’ needs.

Our work

Explore our case studies to see how we approach projects and support our clients’ goals.

PPC case study: ad engagement and retargeting in Yandex Direct

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Conversion-focused website development: Avtovykhlop911

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Conversion-focused website development: Oldbrush

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Conversion-focused website development: DreamHousing

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Case study #4: malina-pack.ru — printing and branded packaging

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Conversion-focused website development: LOTOS

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ALL CASES

Chatbot development pricing

Development and setup costs depend on the conversation complexity, channels and integrations. Our service includes development, configuration, testing and support, with the scope and price agreed in advance.

What affects chatbot development cost?

The price depends on several factors:
  • Conversation complexity Simple responses or more involved AI conversations.
  • Channels Telegram, WhatsApp, your website or other channels.
  • Integrations Connections to a CRM or other business systems.
  • Functionality Order processing, notifications or analytics.
  • Scope of work The number of scenarios and conversation paths.
  • Timing An accelerated development schedule increases the cost.
  • Support Regular updates and analysis.

What does the service include?

Chatbot development can cover:
  • Analysis Understanding business tasks and the audience.
  • Conversation design Preparing the chatbot’s conversation paths.
  • Programming Developing the bot for the selected platform.
  • Integration Connecting it to a CRM or messaging channels.
  • Testing Checking functionality and conversation scenarios.
  • Optimization Refining the chatbot’s responses and performance.
  • Support Monitoring and updating the chatbot.

OUR CUSTOMERS' CHOICE

Marketplaces and Avito

Advertising on marketplaces + promotion on Avito

SMM

Telegram ADS + SMM

Website development

Website development + SEO

Local marketing

Card registration + reputation management

Project pricing

Chatbot development and setup cost

Price on request

  • A project scope and price agreed around your goals

The business value of a chatbot

Chatbot development can support routine-task automation, customer enquiries and more efficient use of staff time. The price depends on the project, and we also offer budget-conscious solutions for small businesses.

Contact ABS Marketing to discuss the conversations, integrations and business processes your chatbot should support.
Full-service local marketing
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Support for your wider marketing needs

We combine website improvements with SEO and content work to support your marketing goals and priorities. We review performance throughout your project.

Not sure which service you need?

Request a free consultation to discuss your business, ask questions and explore suitable services.

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OUR TEAM

Behind every successful project is a team where experience, creativity, and collaboration come together. Our agency brings together experts from various fields of marketing: from strategy and analytics to design and social media management. We understand the market, know the tools, and speak the language of business.

Lisa

Content Manager

Igor

Technical Specialist

Yana

Designer

Victor

SEO Specialist

Arjuna

Copywriter

Valeria

Web Editor

Frame 32

Natalia

SMM Specialist

Frame 33

Victoria

Review Editor

Frame 34

Igor

Voice bot developer

WHY CAN YOU TRUST US?

Marketing support

Marketing support

Support for your marketing and advertising projects

Project team

Project team

Skills matched to your project's needs

Transparency and honesty

Transparency and honesty

Open communication throughout the entire partnership

Case studies

Cases

Use of modern technologies and tools

Cases

Client reviews

Reviews

A personalized approach to every client and project

Reviews

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The website operator is Individual Entrepreneur Igor Andreevich Shalubin, INN 233602201699, OGRNIP 322237500103156. You can contact the operator at absmarketing.ru@gmail.com. Further operator details are available in the Legal Information and Website Rules.

By choosing “Allow SmartCaptcha verification”, I permit this page to load Yandex SmartCaptcha to help distinguish automated form submissions from user submissions. My browser will connect to the external verification service.

According to the SmartCaptcha provider notice (Russian), the service is provided by Yandex.Cloud LLC and processes technical device and activity signals, including IP addresses, verification tokens, browser features, referrer information and time zones. The notice describes operating and improving the service as processing purposes. The provider states that data is processed on servers in Russia and retained for up to 60 days.

This is a separate choice from enquiry consent and analytics preferences. Opening the page, scrolling, focusing a form field or leaving verification off does not allow it to load. Allowing verification does not send an enquiry.

The website first records the permission version, time and a random event reference. The permission request does not contain the enquiry contents. The website does not add names, contact fields or enquiry text to its server verification request.

Permission applies to compatible forms in the current page session for up to 24 hours. A new page load requires a new choice. Permission is not restored from a saved browser preference.

You can use “Turn off and reload the page” to end permission in this page. Reloading clears text entered in the form. This action cannot undo data already transferred to the provider. You can email absmarketing.ru@gmail.com about earlier processing.

You may leave SmartCaptcha off and send your enquiry by email instead. If the website cannot confirm the permission record or verification result, the form is not sent; the email alternative remains available.

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The website operator is Individual Entrepreneur Igor Andreevich Shalubin, INN 233602201699, OGRNIP 322237500103156. You can contact the operator at absmarketing.ru@gmail.com. Further operator details are available in the Legal Information and Website Rules.

By choosing “Allow SmartCaptcha verification”, I permit this page to load Yandex SmartCaptcha to help distinguish automated form submissions from user submissions. My browser will connect to the external verification service.

According to the SmartCaptcha provider notice (Russian), the service is provided by Yandex.Cloud LLC and processes technical device and activity signals, including IP addresses, verification tokens, browser features, referrer information and time zones. The notice describes operating and improving the service as processing purposes. The provider states that data is processed on servers in Russia and retained for up to 60 days.

This is a separate choice from enquiry consent and analytics preferences. Opening the page, scrolling, focusing a form field or leaving verification off does not allow it to load. Allowing verification does not send an enquiry.

The website first records the permission version, time and a random event reference. The permission request does not contain the enquiry contents. The website does not add names, contact fields or enquiry text to its server verification request.

Permission applies to compatible forms in the current page session for up to 24 hours. A new page load requires a new choice. Permission is not restored from a saved browser preference.

You can use “Turn off and reload the page” to end permission in this page. Reloading clears text entered in the form. This action cannot undo data already transferred to the provider. You can email absmarketing.ru@gmail.com about earlier processing.

You may leave SmartCaptcha off and send your enquiry by email instead. If the website cannot confirm the permission record or verification result, the form is not sent; the email alternative remains available.

This choice applies to forms on this page for up to 24 hours. Turning verification off reloads the page and clears entered text. Enquiry consent and analytics preferences are separate.

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The website operator is Individual Entrepreneur Igor Andreevich Shalubin, INN 233602201699, OGRNIP 322237500103156. You can contact the operator at absmarketing.ru@gmail.com. Further operator details are available in the Legal Information and Website Rules.

By choosing “Allow SmartCaptcha verification”, I permit this page to load Yandex SmartCaptcha to help distinguish automated form submissions from user submissions. My browser will connect to the external verification service.

According to the SmartCaptcha provider notice (Russian), the service is provided by Yandex.Cloud LLC and processes technical device and activity signals, including IP addresses, verification tokens, browser features, referrer information and time zones. The notice describes operating and improving the service as processing purposes. The provider states that data is processed on servers in Russia and retained for up to 60 days.

This is a separate choice from enquiry consent and analytics preferences. Opening the page, scrolling, focusing a form field or leaving verification off does not allow it to load. Allowing verification does not send an enquiry.

The website first records the permission version, time and a random event reference. The permission request does not contain the enquiry contents. The website does not add names, contact fields or enquiry text to its server verification request.

Permission applies to compatible forms in the current page session for up to 24 hours. A new page load requires a new choice. Permission is not restored from a saved browser preference.

You can use “Turn off and reload the page” to end permission in this page. Reloading clears text entered in the form. This action cannot undo data already transferred to the provider. You can email absmarketing.ru@gmail.com about earlier processing.

You may leave SmartCaptcha off and send your enquiry by email instead. If the website cannot confirm the permission record or verification result, the form is not sent; the email alternative remains available.

This choice applies to forms on this page for up to 24 hours. Turning verification off reloads the page and clears entered text. Enquiry consent and analytics preferences are separate.

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The website operator is Individual Entrepreneur Igor Andreevich Shalubin, INN 233602201699, OGRNIP 322237500103156. You can contact the operator at absmarketing.ru@gmail.com. Further operator details are available in the Legal Information and Website Rules.

By choosing “Allow SmartCaptcha verification”, I permit this page to load Yandex SmartCaptcha to help distinguish automated form submissions from user submissions. My browser will connect to the external verification service.

According to the SmartCaptcha provider notice (Russian), the service is provided by Yandex.Cloud LLC and processes technical device and activity signals, including IP addresses, verification tokens, browser features, referrer information and time zones. The notice describes operating and improving the service as processing purposes. The provider states that data is processed on servers in Russia and retained for up to 60 days.

This is a separate choice from enquiry consent and analytics preferences. Opening the page, scrolling, focusing a form field or leaving verification off does not allow it to load. Allowing verification does not send an enquiry.

The website first records the permission version, time and a random event reference. The permission request does not contain the enquiry contents. The website does not add names, contact fields or enquiry text to its server verification request.

Permission applies to compatible forms in the current page session for up to 24 hours. A new page load requires a new choice. Permission is not restored from a saved browser preference.

You can use “Turn off and reload the page” to end permission in this page. Reloading clears text entered in the form. This action cannot undo data already transferred to the provider. You can email absmarketing.ru@gmail.com about earlier processing.

You may leave SmartCaptcha off and send your enquiry by email instead. If the website cannot confirm the permission record or verification result, the form is not sent; the email alternative remains available.

This choice applies to forms on this page for up to 24 hours. Turning verification off reloads the page and clears entered text. Enquiry consent and analytics preferences are separate.

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The website operator is Individual Entrepreneur Igor Andreevich Shalubin, INN 233602201699, OGRNIP 322237500103156. You can contact the operator at absmarketing.ru@gmail.com. Further operator details are available in the Legal Information and Website Rules.

By choosing “Allow SmartCaptcha verification”, I permit this page to load Yandex SmartCaptcha to help distinguish automated form submissions from user submissions. My browser will connect to the external verification service.

According to the SmartCaptcha provider notice (Russian), the service is provided by Yandex.Cloud LLC and processes technical device and activity signals, including IP addresses, verification tokens, browser features, referrer information and time zones. The notice describes operating and improving the service as processing purposes. The provider states that data is processed on servers in Russia and retained for up to 60 days.

This is a separate choice from enquiry consent and analytics preferences. Opening the page, scrolling, focusing a form field or leaving verification off does not allow it to load. Allowing verification does not send an enquiry.

The website first records the permission version, time and a random event reference. The permission request does not contain the enquiry contents. The website does not add names, contact fields or enquiry text to its server verification request.

Permission applies to compatible forms in the current page session for up to 24 hours. A new page load requires a new choice. Permission is not restored from a saved browser preference.

You can use “Turn off and reload the page” to end permission in this page. Reloading clears text entered in the form. This action cannot undo data already transferred to the provider. You can email absmarketing.ru@gmail.com about earlier processing.

You may leave SmartCaptcha off and send your enquiry by email instead. If the website cannot confirm the permission record or verification result, the form is not sent; the email alternative remains available.

This choice applies to forms on this page for up to 24 hours. Turning verification off reloads the page and clears entered text. Enquiry consent and analytics preferences are separate.

Without SmartCaptcha, email absmarketing.ru@gmail.com.

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Select the messengers linked to the phone number above. Include the country code in your number.

You can enable SmartCaptcha to protect the form from automated submissions. External verification does not load before your separate permission.

Full SmartCaptcha permission text

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The website operator is Individual Entrepreneur Igor Andreevich Shalubin, INN 233602201699, OGRNIP 322237500103156. You can contact the operator at absmarketing.ru@gmail.com. Further operator details are available in the Legal Information and Website Rules.

By choosing “Allow SmartCaptcha verification”, I permit this page to load Yandex SmartCaptcha to help distinguish automated form submissions from user submissions. My browser will connect to the external verification service.

According to the SmartCaptcha provider notice (Russian), the service is provided by Yandex.Cloud LLC and processes technical device and activity signals, including IP addresses, verification tokens, browser features, referrer information and time zones. The notice describes operating and improving the service as processing purposes. The provider states that data is processed on servers in Russia and retained for up to 60 days.

This is a separate choice from enquiry consent and analytics preferences. Opening the page, scrolling, focusing a form field or leaving verification off does not allow it to load. Allowing verification does not send an enquiry.

The website first records the permission version, time and a random event reference. The permission request does not contain the enquiry contents. The website does not add names, contact fields or enquiry text to its server verification request.

Permission applies to compatible forms in the current page session for up to 24 hours. A new page load requires a new choice. Permission is not restored from a saved browser preference.

You can use “Turn off and reload the page” to end permission in this page. Reloading clears text entered in the form. This action cannot undo data already transferred to the provider. You can email absmarketing.ru@gmail.com about earlier processing.

You may leave SmartCaptcha off and send your enquiry by email instead. If the website cannot confirm the permission record or verification result, the form is not sent; the email alternative remains available.

This choice applies to forms on this page for up to 24 hours. Turning verification off reloads the page and clears entered text. Enquiry consent and analytics preferences are separate.

Without SmartCaptcha, email absmarketing.ru@gmail.com.

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OUR CLIENTS' CHOICE

Marketplaces and Avito

Advertising on marketplaces + promotion on Avito

SMM

Telegram ADS + SMM

Website development

Sales Website + SEO

Local marketing

Card Registration + Reputation Management

Telegram Whatsapp
Request a call
Our clients' choice

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Where can we message you? (optional)

Select the messengers linked to the phone number above. Include the country code in your number.

You can enable SmartCaptcha to protect the form from automated submissions. External verification does not load before your separate permission.

Full SmartCaptcha permission text

SmartCaptcha verification choice

The website operator is Individual Entrepreneur Igor Andreevich Shalubin, INN 233602201699, OGRNIP 322237500103156. You can contact the operator at absmarketing.ru@gmail.com. Further operator details are available in the Legal Information and Website Rules.

By choosing “Allow SmartCaptcha verification”, I permit this page to load Yandex SmartCaptcha to help distinguish automated form submissions from user submissions. My browser will connect to the external verification service.

According to the SmartCaptcha provider notice (Russian), the service is provided by Yandex.Cloud LLC and processes technical device and activity signals, including IP addresses, verification tokens, browser features, referrer information and time zones. The notice describes operating and improving the service as processing purposes. The provider states that data is processed on servers in Russia and retained for up to 60 days.

This is a separate choice from enquiry consent and analytics preferences. Opening the page, scrolling, focusing a form field or leaving verification off does not allow it to load. Allowing verification does not send an enquiry.

The website first records the permission version, time and a random event reference. The permission request does not contain the enquiry contents. The website does not add names, contact fields or enquiry text to its server verification request.

Permission applies to compatible forms in the current page session for up to 24 hours. A new page load requires a new choice. Permission is not restored from a saved browser preference.

You can use “Turn off and reload the page” to end permission in this page. Reloading clears text entered in the form. This action cannot undo data already transferred to the provider. You can email absmarketing.ru@gmail.com about earlier processing.

You may leave SmartCaptcha off and send your enquiry by email instead. If the website cannot confirm the permission record or verification result, the form is not sent; the email alternative remains available.

This choice applies to forms on this page for up to 24 hours. Turning verification off reloads the page and clears entered text. Enquiry consent and analytics preferences are separate.

Without SmartCaptcha, email absmarketing.ru@gmail.com.

Our Clients' Choice