Discuss your goals and the next steps for your project
Consultation
Tell us about your project
Discuss your goals and the next steps for your project
Consultation
Tell us about your project
An implementation project can include configuring iiko, connecting terminals and importing the menu, recipes and opening stock. For Russian operations, check any required connections with EGAIS, Chestny ZNAK, 1C and delivery services. Confirm the supported versions and who is responsible for each connection.
A specialist provider may help maintain stock, production and financial records remotely. Agree how deliveries, recipes, write-offs and food costs will be checked, which reports will be delivered and which tasks remain with the restaurant team.
A stock-record review compares recorded movements, recipes, costs and physical counts. Investigate differences before drawing conclusions about their cause, and document corrections so that subsequent reports use consistent information.
Choose training that covers the work each team actually performs: sales, stock, purchasing, production or reporting. If a trainer accesses a working database remotely, agree the permissions and handling of real customer and business information in advance.
Checkout requirements depend on the country and business setup. For a Russian cash-register installation, confirm the applicable registration process and required equipment details with the responsible provider before connecting the register to live sales.
If online reservations are part of the project, test the booking widget and the route from a guest request to staff confirmation. Explain cancellation conditions and use reminders appropriately; their effect on attendance should be measured for your own venue.
Confirm how updates are delivered to your iiko configuration, including any local equipment or custom integrations. Assign responsibility for testing important workflows and arranging support if an update causes a problem.
Check the support hours, contact channels and response arrangements in the chosen agreement. Make sure staff know whom to contact for a checkout, stock or connectivity issue and what to do while it is being resolved.
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