Negative review removal online and on Avito в Краснодаре

ABS Marketing provides online reputation management, including review disputes on Avito and other platforms. We assess negative reviews and prepare evidence-based requests when a publication violates the platform’s rules.

Customers use online listings, reviews and shared experiences to compare businesses. Negative feedback needs a considered response, particularly when it contains inaccurate information or raises a service issue.

We help review the evidence, communicate with moderators and respond to customers. The scope, price and next steps are agreed for your particular situation.

Discuss your reputation management needs with us.

8+

years of work

5 500+

developed customer companies

200+

million in revenue

100+ tools
for growing your business

MANY PEOPLE FEEL THAT THEY ARE STANDING STILL

I got confused in complex marketing terms. They want to deceive me.

There are too many different services. I don’t know which one to use.

Our customers prefer our competitors. What to do?

There is no time or resources to figure out marketing by yourself.

We need a look from the outside. All the ideas are common and of the same type.

There is no stable customer flow. Orders are rare and irregular.

Marketing services are expensive, I’ll figure it out myself. For some reason, there are almost no results, the case is moving slowly.

I can’t keep up with the trends.

I want to be a leader in my niche, I’m ready to invest in the result, but I don’t know how.

I don’t know much about the law, I need support.

WE WILL FREE YOU FROM MARKETING PUZZLES

I got confused in complex marketing terms. They want to deceive me.

There are too many different services. I don’t know which one to use.

There is no time or resources to figure out marketing by yourself.

There is no stable customer flow. Orders are rare and irregular.

I can’t keep up with the trends.

I don’t know much about the law, I need support.

I want to be a leader in my niche, I’m ready to invest in the result, but I don’t know how.

Marketing services are expensive, I’ll figure it out myself. For some reason, there are almost no results, the case is moving slowly.

We need a look from the outside. All the ideas are common and of the same type.

Our customers prefer our competitors. What to do?

How do review disputes on Avito work?

Avito is an online marketplace widely used in Russia to find goods and services. Reviews help people compare sellers, so a critical comment can influence a purchasing decision. Reputation management includes responding to valid feedback and checking whether disputed content has grounds for removal under the platform’s rules.

What reputation management on Avito can address

Search engine reputation management

If a review cannot be removed, we focus on responding to its substance, improving profile content and maintaining communication with customers. Genuine feedback from satisfied customers also gives readers a broader picture of the business.

We assess the available options against the platform’s rules and the evidence in each case.

Professional support with review disputes

Handling a negative review requires care. An inaccurate or confrontational response can lead to further complaints, so we help prepare a factual response and a clear approach to resolving the issue.

Managing your brand’s reviews on Avito

Encourage genuine customer feedback. We help invite satisfied customers to describe their experience with your company. These reviews add useful context for future buyers.
Search engine reputation management (SERM). We set up review monitoring and respond to new comments promptly so that emerging issues receive attention.
Communication with customers. Answering questions and offering practical solutions helps build trust with your audience.

A consistent approach combines review monitoring, evidence-based disputes, customer responses and service improvements.

The review dispute process on Avito and other platforms

We collect mentions on Avito and other online platforms, assess their tone, reach and business impact, and prioritize the issues. We identify posts with potential grounds for removal under the platform’s rules.

We review suspected false statements, insults, disclosures of personal information, irrelevant content and other potential rule violations. We gather supporting material such as agreements, receipts, correspondence, screenshots and listing IDs to substantiate a moderation request.

We prepare moderation requests with relevant links, timestamps, rule references and supporting evidence. For Avito, this can include the listing or profile ID, order or conversation reference and an applicable reason from the platform’s removal criteria.

We manage communication with support, track ticket status, provide further evidence and escalate disputed cases where the process allows. When appropriate, we submit a follow-up request with additional supporting information.

We request removal of posts that violate platform rules. Where removal is unavailable, we consider permitted corrections, visibility changes or a clear response from the brand. We also assess cached copies and mirrors within the relevant platform procedures.

We develop ways to request genuine customer feedback through scripts, QR codes and email or SMS prompts. We also improve Avito profiles and listings, answer questions and create useful brand content for people researching the business.

We set up continuous monitoring of reviews and mentions, with alerts for the brand and relevant keywords. Regular reports show resolved and ongoing cases, rating trends and recommendations for customer service and communication.

OUR WORKS

ABS Marketing is proud of the results they achieve for their customers. And the best demonstration of our professional competencies and an integrated approach to solving problems are our cases.

Conversion-focused website development: Avtovykhlop911

Conversion-focused website development: PIPL

Conversion-focused website development: DorofeevaDent

Conversion-focused website development: Benzo78

Conversion-focused website development: Merkuriy Medikal+

Conversion-focused website development: DreamHousing

Why choose ABS Marketing for reputation management?

Our work combines individual review disputes with ongoing customer communication. The service includes:

Experience and a structured approach. We review the facts and plan the work around your business and the platforms involved.
Clear case management. We track each issue and explain the available next steps.
Agreed pricing. We discuss the scope and cost before starting work.
Confidential handling. We handle the information needed for the review carefully and use it for the agreed work.

Online reputation management pricing

Pricing depends on the scope and complexity of the situation. A small number of disputed reviews can be handled as a focused project, while a larger brand may need a broader monitoring and communication plan.

OUR CUSTOMERS' CHOICE

Advertising on marketplaces + promotion on Avito

Telegram ADS + SMM

Selling website + SEO

Card registration + reputation management

The cost of the service from ABS-Marketing

$

Arrange support with an Avito review dispute

The process is straightforward:

Contact us through the website or by phone.
We discuss the details and assess the available ways to address the issue.
We begin the agreed work and provide a report on the actions taken.
We review the outcome and recommend any further profile or customer-communication improvements.

Review management as part of your business

A structured approach to online and Avito reviews helps you address disputed content and maintain useful customer communication. We work on the evidence, responses and profile information that shape how people assess your business.

Contact us to discuss the situation and agree on the next steps for your reputation management.

IS SOMETHING MISSING?

Our experts will turn one tool into a comprehensive marketing tool with which your traffic will not stop growing. Choose the best for your business

DIDN'T FIND THE RIGHT SERVICE?

Leave a request for a free consultation. We will quickly find effective solutions for your business and answer all your questions.

OUR TEAM

Behind every successful project is a team where experience, creativity, and collaboration come together. Our agency brings together experts from various fields of marketing: from strategy and analytics to design and social media management. We understand the market, know the tools, and speak the language of business.